Registration FAQ2020-08-21T17:07:16+00:00

Registration FAQ

I’m new to AER. How do I get started?2024-02-21T16:43:50+00:00

Read the Rule Book HERE

Create an account HERE

Your default role will be set to Crew. Should you wish to drive your credentials will be checked and you may also be called for a phone interview. Once you have been approved your status will change to Driver

I’m going to be crewing for a team at an AER race. What do I need to do?2020-08-21T16:58:29+00:00
  1. Go HERE and create an account
  2. Notify the team captain that you have done so and they should add you to the team AND the registered car.
  3. When the team captain does those two things you will immediately get an email with a link to our eWaiver.
  4. Sign and submit the eWaiver promptly.
  5. Come to check in at the event and receive a red wrist band and event shirt (if the captain added you at least 10 days before the event)
How do I change my status, or a teammates status, from Crew to Driver?2020-08-20T20:41:39+00:00

You can not change your status yourself. The status for new accounts is Crew by default. When you are added to a registration you appear on our list of unapproved drivers and we will contact you to check your qualifications.  If we approve you to race with us we will change your status to Driver. If you would like to expedite this process you can email us HERE and we will contact you.

How do I join a team?2020-08-20T19:04:50+00:00

You can not join a team yourself. You should contact the team captain, of the team you plan to race with, so they can add you to the team.

How do I create a team so we can register for a race?2020-08-20T19:21:24+00:00

Make sure you are logged to our registration system and go to Change Teams  ->  + Create A New Team

 

I’ve created a team, now what?2020-08-20T19:20:40+00:00
  1. Click Edit Team Settings to add a team image, info and links (these are optional)
  2. Click Manage Cars to add a car to your team.
  3. Click Manage Members to add people with AER accounts as Drivers and Crew to your team.
Ok my team is all set up, how to I register to race?2020-08-21T16:42:52+00:00

Go HERE and click Register next to the event you are interested in.

During the process you’ll select:

  • the car
  • drivers
  • crew
  • pitt box
  • garage (where available)
  • tech time slot (if need be)
How do I add members to my team?2020-08-20T20:02:15+00:00
  1. Make sure that they have an account with AER
  2. From your team dashboard click Manage Members.
  3. Click in the text field that says Add Team Members
  4. Type some or all of their name
  5. Select them from the search results
  6. Click Add
I’m having trouble registering, what could it be?2020-08-25T19:55:08+00:00

Internet Explorer is not compatible with our registration system. If you are having trouble selecting the car or drivers during registration and are using IE that may be the issue. Try using Chrome or register from your phone.

Still having problems? Email us HERE

How do I make a teammate a co-captain so they can register for a race or manage the team too?2020-08-21T16:43:58+00:00
  1. Go to your Team Dashboard
  2. Click Manage Members
  3. Next to the Member you wish to make co-captain click the arrow and select Make Captian
How do i add drivers and/or crew after I’ve registered?2020-08-20T20:06:14+00:00
  1. Go to your Team Dashboard
  2. Find the event under Upcoming Registered Events
  3. Under Drivers & Crew select Edit Drivers & Crew
How do I reserve Pit Boxes, Garages or Tech Time Slots after I’ve registered?2020-08-20T20:09:24+00:00
  1. Go to your Team Dashboard
  2. Find the event under Upcoming Registered Events
  3. Under Pit Boxes, Garages, Tech Slots select Edit Selections
What should I do if I want to bring a backup car to an event?2020-08-20T20:26:25+00:00
  1. Email AER HERE to get a discount code to register the car free of charge.
  2. Get the car teched at one of our approved shops or make arrangements to get it teched at the event
  3. Arrange for the car to have its own transponder (you can not transfer the transponder from your primary car during the event)
  4. Make sure AER puts an RFID tag on its windshield
  5. At the event notify AER when you wish to switch to your backup car
How do I ensure that everyone on my team gets a complimentary event shirt?2020-08-20T20:36:35+00:00

Make sure you are registered AND everyone that will be attending have been added to the registration by the shirt order deadline whichh is usually about 10 days before the event.

What is your refund policy?2021-01-09T15:55:42+00:00

If you cancel your registration, by emailing [email protected], more than thirty days from the scheduled start of the event, you have the choice of receiving a cash refund less a $100 processing fee, or alternatively a credit of the entire amount that can be used towards another AER race within twelve months. If you cancel your registration within thirty days of the start of the event, you will receive a 75% credit towards another AER event within twelve months.

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